Terms Of Service
Terms of Service
Terms of Service:
1. Comply with the laws and government regulations in the area where the data center is located;
2. New customers who purchase new products have a refund within 3 days;
3. The VPS traffic of the refunded product does not exceed 5GB;
4. The refund guarantees the normal use of the IP to the Chinese mainland network;
5. Prohibit the SSR network protocol;
Privacy Policy:
Updated on October 16, 2024
We attach great importance to user privacy policy and strictly abide by relevant laws and regulations. Please read the Privacy Policy carefully before continuing to use it. If you continue to use our services, it means that you have fully read, understood and agreed to the entire content of this Privacy Policy.
The personal information collection, use, disclosure and other behaviors involved in this user privacy policy strictly abide by the following three principles:
(I) Principle of personal rights protection. We strictly follow relevant laws and regulations, and all services provided are for the good purpose of combating telecommunications network fraud and protecting the legitimate rights and interests of citizens.
(II) Principle of explicit indication and authorization. For all situations involving the use of personal information in the service, we will give clear prompts and set operation options that need to be selected. Only after obtaining your explicit authorization, we will carry out corresponding information processing.
(III) Principle of necessary and minimum use. We ensure that the personal information involved in the process of providing you with services is essential to complete the service, and the information processing guarantees the minimum frequency and minimum scope.
We respect and protect the personal privacy of all users. In order to provide you with more accurate and better services, we will collect, use and disclose your personal information in accordance with the provisions of the Privacy Policy. Except as otherwise provided in this Privacy Policy, we will not disclose this information to any third party without your prior permission. However, in cases involving national security, we will strictly and prudently use the relevant data in accordance with the provisions of relevant laws and regulations. We will update this Privacy Policy from time to time and remind you to read it in a timely manner. You should read it carefully and decide whether to continue to use the services we provide.
Refund Policy:
Updated: 2024.10.26
This refund agreement is a valid contract between ToToTel (including but not limited to ToToTel client) and you regarding the refund of the purchase of ToToTel software and services. You accept this refund agreement by stamping, clicking to confirm on the web page or in other ways, including but not limited to not clicking to confirm this refund agreement but actually purchasing and using ToToTel services, which means that you and ToToTel have reached an agreement and agree to accept all the agreed contents of this refund agreement.
Please note the following terms:
1. According to relevant laws and regulations, you confirm and accept that the products provided by ToToTel are computer software services. If you confirm to purchase a paid package or customized service, you cannot refund once purchased.
2. You should fully understand the functions and application scenarios of ToToTel before purchasing and paying. To this end, ToToTel's official website provides a trial version for you to try. We provide products with instructions to support refunds. We will refund the original way to your electronic wallet within 3 days of the new purchase of the product (Note: the money recharged to the user's website account does not support refunds);
3. After the trial, you have the right to choose ToToTel software-related services and packages according to your own needs, or you can choose customized services. After you purchase ToToTel software and services offline, online, or by other mutually confirmed methods, you will have the corresponding rights to enjoy ToToTel software services. ToToTel will open the corresponding account usage rights, configure the environment, set the number of users and other services for you according to your needs.
4. You have a reasonable review and duty of care, and choose ToToTel software services and packages that suit your needs. The services provided by ToToTel include free (permanently free), monthly/or annual charges, and customized demand charges. The specific services and charging methods are subject to the information officially released by ToToTel. ToToTel may modify and change the charging standards and charging service methods according to actual needs.
5. You acknowledge and agree that you must clearly notify ToToTel 2 working days before the expiration of the package service you purchased that you will not renew it. If not, in order not to affect your normal use of ToToTel software services, ToToTel will have the right to deduct the package fee for the next billing cycle from your own account balance without verifying your account password, payment password, SMS verification code and other information.
6. If you have any questions or dissatisfaction with any order, please contact the online customer service or send an email to admin@tototel.com.